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Terms of Use for OdooSync Go App 


Effective Date: 11.19.2024

1. Introduction

Welcome to OdooSync Go, a payment integration solution developed by Syncoria Inc. ("we," "us," "our"). These Terms of Use ("Terms") govern your access and use of the OdooSync Go application ("the Application"). By accessing or using OdooSync Go, you agree to be bound by these Terms.


2. Service Description

OdooSync Go is an integration solution designed for Odoo POS users, enabling seamless payment processing through the PAX A920 terminal. The Application is tailored for businesses in the restaurant and retail industries within the U.S. and Canadian markets. Key features include:

  • Credit/Debit card payment.
  • Partial payment processing.
  • Enhanced refund management (full and partial refunds).
  • Integrated tipping functionality.

The Application enhances transaction speed, accuracy, and reliability, providing an efficient payment experience for businesses.


3. Eligibility

To use OdooSync Go:

  • You must be at least 18 years old or the age of majority in your jurisdiction.
  • You must have a valid enterprise Odoo POS subscription and a compatible PAX A920 terminal.
  • The Application is available for use only in the United States and Canada.

4. Permitted Use

You are granted a non-exclusive, non-transferable, and revocable license to use OdooSync Go solely for your internal business purposes. You agree to:

  • Use the Application in compliance with applicable laws and regulations.
  • Use the Application only in conjunction with authorized hardware (e.g., PAX A920) and systems (e.g., Odoo POS).


5. Prohibited Use

You may not:

  • Reverse engineer, decompile, or disassemble the Application.
  • Use the Application for illegal activities, fraudulent transactions, or purposes not intended by its design.
  • Reproduce, distribute, or modify any part of the Application without prior written permission from Syncoria.
  • Interfere with the operation of the Application or its associated services.


6. Account and Security

You are responsible for maintaining the confidentiality of your Odoo POS credentials and ensuring the security of your connected PAX A920 terminal. You must immediately notify Syncoria of any unauthorized use of the Application or any breach of security.


7. Payments and Refunds

  • Payment processing is facilitated through Moneris-go and the PAX A920 terminal. Syncoria is not responsible for delays or failures caused by third-party services or payment processors.
  • Refunds must be processed in compliance with your business policies and applicable laws. OdooSync Go provides tools for full and partial refunds but does not guarantee error-free operations.

8. Data and Privacy

OdooSync Go may process transaction data to enable payments, refunds, and tipping functionality. By using the Application, you agree to Syncoria’s collection, storage, and use of data as outlined in our Privacy Policy.


9. Disclaimer of Warranties

The Application is provided "as is" and "as available," without any warranties, express or implied. Syncoria disclaims all warranties, including but not limited to:

  • Merchantability or fitness for a particular purpose.
  • Compatibility with specific devices or systems.
  • Uninterrupted or error-free operation.


10. Limitation of Liability

To the maximum extent permitted by law:

  • Syncoria is not liable for any indirect, incidental, or consequential damages arising from the use of OdooSync Go.
  • Syncoria’s total liability for any claims under these Terms is limited to the amount paid for the Application, if any, in the 12 months preceding the claim.


11. Termination

We may suspend or terminate your access to OdooSync Go at any time, with or without cause or notice. Upon termination, your right to use the Application will immediately cease.


12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Syncoria website or within the Application. Your continued use of OdooSync Go after changes are made constitutes your acceptance of the revised Terms.


13. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes arising under these Terms shall be resolved in the courts located in Ontario.


14. Contact Information

For support, inquiries, or feedback, contact us.


By using OdooSync Go, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you have questions, please contact us.