OUR COMMITMENT TO PRIVACY
We acknowledge the need to secure one’s privacy and have set this notice accordingly to be transparent to all visitors to this site and to give them an understanding of what data is being collected from them. This notice is linked to from every page on our site, including our homepage.
This notice applies to all data gathered or submitted on the Syncoria, Inc. site. Some of our pages include forms, statements, and applications that can be submitted to us, to allow contact by one of our sales operators. The personal information we collect is as follows:
Name Address Email address Phone number General Location (and so forth.)
THE USE OF GATHERED INFORMATION
We gather the data once presented by the visitor to set up contact between our agents and the potential or intrigued customer. We do not expose this data to other parties but to the degree important to finish the process.
We use email addresses to answer emails sent to us. These addresses are strictly secured from outside parties and are not to be shared with any other party.
We utilize non-recognizable and cluster data to improve our website’s design and to share with our advertisers. For instance, we may tell an advertiser that X number of people visited a specific region on our site, or that Y number of men and Z number of ladies rounded out our registration form, however, we would not unveil whatever could be utilized to identify those people. Moreover, we research about what operating system and internet speed guests are using and what country are they are in.
COMMITMENT TO DATA SECURITY
To avoid unapproved access, keep up information accuracy, and guarantee the right utilization of data, we have set up proper physical, electronic, and administrative systems to shield and secure the data we gather online. These incorporate, however, are not constrained to onsite specialists and 24/7 security guaranteeing that our data isn’t liable to unapproved access.
COMMITMENT TO CHILDREN’S PRIVACY
Ensuring the privacy of the very young is particularly important. Thus, we never gather or keep information at our website from those whom we know are under 13, and our website is designed not to attract anyone under 13.
You can access all your personal information that has been collected online by us and kept for our sales lead and database. We use this method to give your information extra security.
You can correct mistakes in your personal information by sending us a request that shows the specific and verifiable error.
To protect your privacy and security, we will additionally take reasonable steps to verify your identity before approving access or making corrections.
HOW TO CONTACT US
If you have other questions or concerns about our privacy policies, please do not hesitate to mail us at [email protected].
LAST UPDATED: 9/10/2018
PURPOSES OF PROCESSING
What is personal data?
Syncoria collects data about the visitors in a variety of forms, including personal details. As used in this policy, “personal data” is as described in the General Data Protection Regulation and it includes any information which, either a particular or a cluster of data we process about you, identifies you as an individual, for instance, your name, postal address, email address, and telephone number.
Why do we need your personal data?
Syncoria will only process your personal information in tendering with applicable data protection and privacy laws. We need specific personal data in order to provide you with access to the website. If you register with us, you will be asked to tick to agree and provide us with the data in order to access our services, buy our products, or view any of our contents. This agreement provides us with a legal basis we need under applicable law to manage your data. You keep the right to withdraw such consent at any given moment. If you do not agree with our policy of personal data management, please do not use our website.
COLLECTING YOUR PERSONAL DATA
We collect data about you in the following ways:
Information You Give Us. This includes:
- the personal details you share with us when you submit a form on our website or sign up for our ticketing system, including your name, postal address, email address, telephone number, username, password and demographic information (i.e. gender)
- the personal information that may carry any video, comment or another submission you upload or post to the Site;
- the personal details you provide considering our rewards program and other promotions we run on our Site;
- the personal details you provide when you report a problem with our Site or when we provide you with customer support;
- the personal information you provide when you make a purchase through our Site; and
- the personal information you provide when you contact us by phone, email or otherwise.
[Information from Social Networking Sites. Syncoria Website includes interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Site, you give us permission to access, manage and keep the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, manage and keep that information in accordance according to this policy. You can withdraw our access to the information you provide in this way at any time by altering the appropriate settings from within your account settings on the applicable SNS.]
Information Automatically Collected. Syncoria automatically logs data about you and your computer or mobile device when you access our Site. For example, while visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you browsed, how long you spent on a page, access times and information about your use of and actions on our Site. We collect this information about you using cookies.
Automated Decision Making and Profiling.
We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.
What are cookies?
We may gather data utilizing “cookies.” Cookies are little information records put away on the hard drive of your personal computer, cell phone or mobile devices by a site. We may utilize both session cookies (which expire once you close your internet browser) and persistent cookies (which remain on your PC or cell phone until the point that you erase them) to serve you with a more personal and interactive experience on our Site.
We utilize two general classifications of cookies: (1) first-party cookies, served specifically by us to your PC or cell phone, which are utilized just by us to identify your PC or cell phone when it returns to our Site; and (2) third-party cookies, which are served by service providers on our Site, and can be utilized by such service providers to identify your personal computer or cell phone when it visits different sites.
Cookies we use
Our Site uses the following types of cookies for the purposes set out below:
|Type of cookie||Purpose|
|Essential Cookies||These cookies are really important to provide you with services available via our Site and enabling you to use some of its features. [For example, these cookies allow you to log in to secure areas of our Site and help the contents of the pages you want to load fast]. Without these cookies, the services that you are looking cannot be provided, and we only use essential cookies to provide you with those services.|
|Functionality Cookies||These cookies enable our website to remember decisions you make when you use our Site, [such as monitoring your language preferences, remembering your login details and remembering the changes you make to other parts of our Site which you are authorized to]. The purpose of these cookies is to provide you with an interactive experience and to save you the trouble of re-entering your preferences every time you visit our Site.|
|Analytics and Performance Cookies||These cookies are used to gather information about traffic to our Site and how users utilize our Site. The information collected does not identify any particular visitor. [It includes the number of visitors to our Site, the websites that directed them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar data.] [We use this information to help run our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site.]
[We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Site works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies]
[You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.]
[You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB]
|Targeted and advertising cookies||[These cookies follow your browsing habits to let us show advertising which is more likely to be interesting to you. These cookies use information about your browsing history to connect you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third party websites.]
[You can disable cookies which remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to disable targeted or advertising cookies, you will still see adverts but they might be irrelevant to you. Even if you do choose to disable cookies by the companies listed at the above link, not all companies that serve online behavioral advertising are included in this list, and so you may still get some cookies and targeted adverts from companies that are not listed.]
|Social Media Cookies||[These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will remember that you have done this.]|
You can disable or dismiss cookies through your browser program settings. In order to do this, follow to the guidelines given by your browser (generally it is inside the “settings,” “help” “tools” or “edit” feature). Browsers are set to acknowledge cookies until the point when you change your settings.
If you do not agree with our cookies policy, you may experience some issues while using our Site. For example, we may not be able to identify your mobile device or computer and you may be required to log in every time you visit our Site.
We may utilize different organizations to serve third-party commercials when you visit and use the Syncoria Site. These organizations may gather and utilize clickstream data, browser type, time and date, subject of advertisements clicked or looked over amid your visits to the Site and different sites so as to give promotions about products and valuables that you might find interesting. These companies regularly utilize tracking technologies to gather this data. Other companies’ utilization of their tracking technologies is liable to their own privacy policies.
USING YOUR PERSONAL DATA
We might process your personal information as follows:
- to operate, maintain, and develop our Site, products, and services;
- to manage your account, including the communication with you regarding your account, if you have an account on our Site;
- to run and monitor our rewards program and other promotions you participate in on our Site;
- to respond to your queries and to provide customer service;
- to send information including technical notices, updates, security alerts, and support and administration related messages;
upon your agreement, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliate partners. You may unsubscribe to receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you unsubscribe to receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with Syncoria (if you have one) and our business dealings with you;
as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others;
for analysis and study services; and
as described in the “Sharing of your Personal Data” section below.
SHARING YOUR PERSONAL DATA
We may share your personal data as follows:
Third Parties Designated by You. We may share your personal information with third parties where you have earlier provided your consent to do so.
Our Third Party Service Providers. We may share your personal information with our third party service providers who provide services such as [data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services].
THIRD PARTY SITES
USER GENERATED CONTENT
You may impart individual information to us when you submit user-generated content to our Site, [including by means of our rewards program, forums, message boards and web journals on our Site]. If it’s not too much trouble take note of that any data you post or reveal on our Site will end up open data, and will be accessible to different clients of our Site and to the overall population. We ask you to be extremely cautious when choosing to uncover your own information, or some other data, on our Site. Such personal information and other data won’t be private or classified once it is published on our Site.
If you send feedback to us, we may utilize and uncover such feedbacks on our Site [, if we don’t connect such feedback with your personal information]. [If you have agreed to do as such, we may post your first and last name alongside your feedback on our Site.] [We will gather any data contained in such feedback and will treat the individual information in it as per this Policy.]
INTERNATIONAL DATA TRANSFER
Your data, including individual information that we gather from you, might be exchanged to, put away at and prepared by us outside the country in which you live, where data protection and privacy regulations may not offer same protection standards as different parts of the world. By tolerating this Policy, you consent to this exchange, putting away or handling. We will make all strides sensibly important to guarantee that your information is dealt with safely and as per this Policy.
We try to utilize sensible organizational, technical and administrative measures to secure individual information inside our association. Tragically, no transmission or storage framework can be destined to be totally secure, and transmission of data through the web is not completely risk-free. In case you have the doubt that your collaboration with us is never again secure (for instance, if you feel the security of any record you may have with us has been endangered), please immediately advise us of the issue by reaching us.
We will only retain your personal data until you disable/delete your account/cancel your subscription unless a longer retention period is required or permitted by law (for example for regulatory purposes).
OUR POLICY ON CHILDREN
Our Site is/are not coordinated to youngsters under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will erase such data from our documents when sensibly practicable.
You may contact us anytime to unsubscribe of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sophisticated personal information; (iv) any new processing of your personal data that we may carry out beyond the original purpose; or (v) the transfer of your personal data outside the EEA. Please note that your use of some of the Site may be ineffective upon unsubscribing.
You may access the information we keep about you at any time through your profile/account or by contacting us directly.
You can also contact us to update or correct any mistakes in your personal data.
Your personal data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.
Delete and forget. In certain situations, for example when the information we keep about you is no longer important or is incorrect, you can request that we delete your data.
If you wish to practice any of these rights, please don’t mind reaching us. In your demand, if you don’t mind clarify: (I) what individual information is concerned; and (ii) which of the above rights you might want to uphold. For your assurance, we may just actualize demands regarding the individual information related with the specific email address that you use to send us your demand, and we may need to check your identity before executing your demand. We will endeavor to consent to your demand when sensibly practicable and in any occasion, inside one month of your demand. It would be ideal if you take note of that we may need to hold certain data for recordkeeping purposes or potentially to finish any exchanges that you started preceding asking for such change or erasure.
We are dedicated to resolve any complaints about our collection or use of your personal information. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at: [email protected] We will reply to your complaint as soon as we can and in any event, within one month. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been properly resolved, you reserve the right to contact your local data protection supervisory authority.
We welcome your comments or questions about this Policy. You may contact us in writing at [email protected] or 1200 Bay Street, Suite-202, Toronto, ON, M5R 2A5