Culture in the Workplace

Whether it is negative or positive, as long as there have been people working…there has been workplace culture. It’s been proven that working in a positive environment increases work productivity and general morale. Especially if you spend about 20% of your life working, you might as well enjoy it, right? That’s what Odoo is all about. That’s why Syncoria chose Odoo and why you should too. We’re going to tell you about how positive workplace culture affects your staff, customers and you.

Culture in The Workplace

“There is no magic formula for great company culture, the key is to just treat your staff how you would like to be treated” – Richard Branson.

We feel it’s important to treat your employees like you want to be treated because any good boss should want his employees for the long run. Let’s face it – training new employees can be a long process and take up a lot of valuable time & money. You want to retain your best employees and find time to train the ones who need assistance. It’s always best to be patient and keep things simple in workplace.


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The Customer

Having a great product is not enough. Customer experience is one of the most important keys to a successful business. Think about a time where you had poor customer service and it was an all-around bad experience. Now would you go back? Or recommend it to a friend? Probably not. That’s why Syncoria believes every customer should be treated the same as an employee, and you should think their experience in every interaction you make.

For an example for someone who wants a website, customers want 3 things during a sale process: Quality, Fast, Complete


Quality: Perfect design, perfect colors & shadows, clean, redirect

Fast: Release it in 2 weeks not 2 months

Complete: Chat box, e-commerce features, jobs page, integrated

Most companies land themselves in the middle where they try to do everything to please the customer, but it’s not always that easy. The most important thing is to make sure the customer leaves happy and has had a great experience.  That’s the Syncoria way.

You

It’s ok to fail. It’s not ok to not evolve and grow. It’s important to know the difference between making a simple mistake and not wanting to evolve yourself. You should always want to learn more and understand what went wrong, and how you can change it. It’s always ok to try something new. Whether it’s a new idea for a product or a new promotion. You should always be ready to take the risk.  If you do not try you will not grow.

Refactor

As a business it’s important to keep things simple. Creating extra work for no reason is simply just not good business. Things that you could do are:

  • Remove unnecessary rules
  • Stop useless reports
  • Cancel unproductive meetings
  • Pull out unused features

It doesn’t make sense for you to be slowing things down or to be unorganized. A great way is using ODOO too keep your business integrated. Book a free demo with Syncoria to see how we can bring the ODOO and Syncoria culture to your business. Making things better than ever!

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