The market for Internet services is one of the fastest-growing areas in the industry. With steep competition in the market, you must stand out in terms of service quality, as well as handling your business process. When a Toronto-based ISP was en route to building wireless broadband networks in rural and underserved areas of North America, Syncoria stepped in and helped them with a single, fully integrated business management system.
With 24 planned transmission sites, the company was moving forward to provide high-speed internet and services such as on-demand video streaming. They needed a system to facilitate their robust business operations. Our experts at Syncoria helped the company get on board with Odoo, as managing a service provider company is one of the key aspects of Odoo software. With its customizability and integration factors, the software can be twisted and turned to run any business operations from small to multinational corporations.
With the implementation of Odoo, the company has seen a massive boost in productivity and sales. With the advanced reporting system of Odoo, the users were able to get accurate forecasts based on actionable data and real-time reports. With the automation of day-to-day business operations, now the company can focus on expanding its network and services without wasting time on business processes.
We designed a set of relevant queries concerning their business process and gather the necessary information to customize a system that supports their intricate business processes – from selling internet packages to renting equipment. We integrated Odoo CRM with the appointment system to make fixing appointments easy for potential customers. We also integrated the CRM module with Odoo Rental App to bring the entire process – from Scheduling to Invoicing – into a single place. Along with the implementation process, our experts at Syncoria gave training to users in the business to help them make the best out of the Odoo Business Suite.