Customer Self-Service Applications
Introduction of Customer Self-Service Applications Customer self-service (CSS) usually refers to a specific class of electronic support tools, methods, and strategies that enables end users to interact with the company without requiring interaction...
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The Causes of Low Productivity Levels
Worried about low productivity levels? Worried that it may hinder efficiency and profit margins? There is no reason to stress. Causes of Low Productivity Levels You can identify the causes at their roots and combat them head-on. The causes...
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Steps in the Channel Management Process
WHAT IS CHANNEL MANAGEMENT The concept of channel management involves the overseeing and direct management of the avenues and methods (channels) associated with reaching and satisfying the needs and wants of the customer, managing the partners who...
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How Odoo Live Chat Improves the Value of Your Business
When you are just starting on your new business, it is crucial that you add value to it as much as possible. Earning people’s trust is probably the hardest thing to achieve for new businesses and a key aspect of success as well. Odoo is a...
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Simple and Effective Strategies to manage your eCommerce Website using Odoo eCommerce
Odoo eCommerce is a powerful app to not only manage your eCommerce website on the front end but also, help with all the sales, inventory, and accounting on the back end. Odoo incorporates many benefits, integrating customer management and sales...
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Customer Service Teams see great Benefits from the Odoo Helpdesk Application
Setting up a customer service department using Odoo Helpdesk is easier than you probably think. Odoo helpdesk application Odoo is all about customization and so with that in mind, it’s no surprise a user has the opportunity to configure multiple...
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Community VS Enterprise - NEW
Odoo 12: A Breakdown of Community VS Enterprise Back in October, Odoo released their latest version of Odoo 12. Odoo has released new version 12 in October and no doubt it accomplishes all daily needs in business, no matter what industry they...
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Why Odoo is the Top CRM App every Business Manager Wants
Odoo CRM is a software that provides structure, organization, and productivity guidance to assist business managers run their companies more effectively. Using components like Discuss, Calendar, Contacts, Sales, Accounting, Project, and Apps, any...
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The importance of leads and how not to lose them
It’s no surprise that businesses are always trying to find new customers. It’s very rare where you see a company that makes no marketing efforts at all. Even McDonalds, one of the biggest corporations in the world, is always looking for new...
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How to build and improve a successful sales team
Hire Before your hire anyone for your sales team you need to learn how to sell first. You need to check all of your hiring options and make sure you define your company culture. When hiring, especially for a sales position, you need to look for...
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